Notice of Change To Your Account Agreement
Important changes to your account agreement – This is a notice of changes to the agreement of the account(s) you have with us. Your account(s) will be governed by the revised terms of the agreement below. The effective date(s) are indicated below. If you continue to have your account(s) after the effective date you have accepted, and agreed to, the modified account agreement.
Overview of changes – The section(s) or disclosure(s) in your account agreement that are changing are listed below. Each section or disclosure heading is followed by the effective date of the changes to that section or disclosure, as well as a summary of the changes to that section or disclosure. The full text of the section(s) or disclosure(s) of the account agreement that have changed can be found by clicking the links at the top of this page. If you have any questions about these changes, call us at 816-781-9200.
FUNDS AVAILIBILTY CHANGES: Effective date: 7/1/2025
YOUR ABILITY TO WITHDRAW FUNDS
This policy statement applies to “transaction” accounts. Transaction accounts, in general, are accounts which permit an unlimited number of payments to third persons and an unlimited number of telephone and preauthorized transfers to other accounts of yours with us. Checking accounts are the most common transaction accounts. Feel free to ask us whether any of your other accounts might also be under this policy. Our policy is to make funds from your cash and check deposits available to you on the first business day after the day we receive your deposit. Electronic direct deposits will be available on the day we receive the deposit. Once the funds are available, you can withdraw them in cash and we will use the funds to pay checks that you have written. Please remember that even after we have made funds available to you, and you have withdrawn the funds, you are still responsible for checks you deposit that are returned to us unpaid and for any other problems involving your deposit. For determining the availability of your deposits, every day is a business day, except Saturdays, Sundays, and federal holidays. If you make a deposit before 5:00 P.M. (cutoff times may be later on some days or at some locations) on a business day that we are open, we will consider that day to be the day of your deposit. However, if you make a deposit after 5:00 P.M. or on a day we are not open, we will consider that the deposit was made on the next business day we are open. If we cash a check for you that is drawn on another bank, we may withhold the availability of a corresponding amount of funds that are already in your account. Those funds will be available at the time funds from the check we cashed would have been available if you had deposited it. If we accept for deposit a check that is drawn on another bank, we may make funds from the deposit available for withdrawal immediately but delay your availability to withdraw a corresponding amount of funds that you have on deposit in another account with us. The funds in the other account would then not be available for withdrawal until the time periods that are described elsewhere in this disclosure for the type of check that you deposited. LONGER DELAYS MAY APPLY. Case-by-case delays. In some cases, we will not make all of the funds that you deposit by check available to you on the first business day after the day of your deposit. Depending on the type of check that you deposit, funds may not be available until the second business day after the day of your deposit. The first $275 of your deposits, however, will be available on the first business day. If we are not going to make all of the funds from your deposit available on the first business day, we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, or if we decide to take this action after you have left the premises, we will mail you the notice by the day after we receive your deposit. If you will need the funds from a deposit right away, you should ask us when the funds will be available. Safeguard exceptions. In addition, funds you deposit by check may be delayed for a longer period under the following circumstances: We believe a check you deposit will not be paid. You deposit checks totaling more than $6,725 on any one day. You redeposit a check that has been returned unpaid. You have overdrawn your account repeatedly in the last six months. There is an emergency, such as failure of computer or communications equipment. We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the seventh business day after the day of your deposit. SPECIAL RULES FOR NEW ACCOUNTS If you are a new customer, the following special rules will apply during the first 30 days your account is open. Funds from electronic direct deposits to your account will be available on the day we receive the deposit. Funds from deposits of cash, wire transfers, and the first $6,725 of a day’s total deposits of cashier’s, certified, teller’s, traveler’s, and federal, state and local government checks will be available on the first business day after the day of your deposit if the deposit meets certain conditions. For example, the checks must be payable to you (and you may have to use a special deposit slip). The excess over $6,725 will be available on the ninth business day after the day of your deposit. If your deposit of these checks (other than a U.S. Treasury check) is not made in person to one of our employees, the first $6,725 will not be available until the second business day after the day of your deposit. Funds from all other check deposits will be available on the ninth business day after the day of your deposit.
TERMS AND CONDITIONS CHANGES: Effective date: 1/24/2025
SUMMARY OF CHANGES – Below is a list of sections of the Terms and Conditions of your account with changes. Each section heading is followed by a summary of the changes to that section. In general, to make finding the full section easier, the sections are in the order presented in the attached terms and conditions.
• AGREEMENT – Technical wording changes were made to this section. For example, "this document" was changed to "this agreement" throughout the section.
• WITHDRAWALS – The "Generally" subsection was renamed to "Important terms for accounts where more than one person can withdraw." Referenced a “separately provided” penalty notice in the “Notice of withdrawals” subsection.
• UNDERSTANDING AND AVOIDING OVERDRAFT AND NONSUFFICIENT FUNDS (NSF) FEES
- "Determining your available balance" subsection – Made clarifying edits relating to the types of authorized transactions that get added to or subtracted from the account balance.
- "Overdrafts" – Clarified that “one-time” is sometimes referred to as “everyday.”
- “Nonsufficient Funds (NSF) fees” subsection – Clarified that it is the merchant or payee that controls whether an item or payment is re-presented.
- "Funds availability" subsection – We included a cross-reference to the funds availability disclosure which is titled, “Your Ability to Withdraw Funds.”
- “A Temporary Debit Authorization Hold Affects Your Account Balance” subsection – Made changes similar to those made in the “Payment order of items” subsection.
• OWNERSHIP OF ACCOUNT AND BENEFICIARY DESIGNATION section – Updated to include a sentence that says, “We reserve the right to refuse some forms of ownership and beneficiary designation on any or all of our accounts unless otherwise prohibited by law."
• STOP PAYMENTS section – Changed “by computers” to “by using an automated process.”
• AMENDMENTS AND TERMINATION section – The section has undergone an extensive revision. The following is a summary of the changes that have been made. We have clarified that the types of changes we can make include modifying or deleting existing terms as well as adding new terms. Text was added to document our right to suspend, modify, convert, or terminate a service. We added information on how any of these types of changes can be communicated to you. We added information about the process of closing an account.
• CORRECTION OF CLERICAL ERRORS section – Under this new provision, you agree to allow us to correct a clerical error, unless otherwise prohibited by law.
• NOTICES section – A sentence was added on communicating via email (for parties who may have agreed to that method of communication).
• STATEMENTS section
- “Your duty to report unauthorized signatures, alterations and forgeries” subsection – Revised subsection title to "Your duty to report unauthorized signatures (including forgeries and counterfeit checks) and alterations on checks and other items." Made corresponding changes to the text of the subsection.
- "Duty to notify if statement not received" subsection – Added the following sentence, "Absent a lack of ordinary care by us, a failure to receive your statement in a timely manner does not extend the time you have to conduct your review under this agreement."
• DIRECT DEPOSITS section – The title of this section has been changed to REIMBURSEMENT OF FEDERAL BENEFIT PAYMENTS. Also, the word “available” was added to the last sentence.
• CHECK CASHING section – Removed the word "such" from the second sentence.
• LEGAL ACTIONS AFFECTING YOUR ACCOUNT section – Added several references to applying “applicable law” throughout. Also, added a sentence stating that this agreement does not waive any depositor rights to challenge a legal action. Added the words “or transfers” after “we may … not allow any payments or transfers.” Clarified that in addition to the option of freezing an account, we may take other actions as may be appropriate under the circumstances.
• ACCOUNT SECURITY section
- "Your duty to protect account information and methods of access” – Added the word “Your” to the beginning of this subsection’s title. Added the following language, "You should also safeguard your username, password, and other access and identifying information when accessing your account through a computer or other electronic, audio, or mobile device or technology. If you give anyone authority to access the account on your behalf, you should exercise caution and ensure the trustworthiness of that agent." Also, language was added to describe identity verification methods that may be used to protect account security.
• TELEPHONIC INSTRUCTIONS section – The section title was changed to INSTRUCTIONS FROM YOU and revised to include email instructions.
• MONITORING AND RECORDING TELEPHONE CALLS AND CONSENT TO RECEIVE COMMUNICATIONS section – Change the nature of the section from a consent provision to a disclosure. Changed the section title to MONITORING AND RECORDING TELEPHONE CALLS AND ACCOUNT COMMUNICATIONS.
• CLAIM OF LOSS section – Added “/one-time” after the word “everyday.” Also, the word “generally” was added to the second sentence.
• EARLY WITHDRAWAL PENALTIES section – Changed “See your notice of penalty for early withdrawals ...” to “See your separately provided notice of penalty ...”
• ADDRESS OR NAME CHANGES section – Changed the section title to CHANGES IN NAME AND CONTACT INFORMATION. Expanded the section to include more than just address changes.
• TRUNCATION, SUBSTITUTE CHECKS, AND OTHER CHECK IMAGES section – Changed "our internal policy" to "our policy."
• ACH AND WIRE TRANSFERS – This section has been retitled “Funds Transfers” and the language has been revised to allow the paragraph to apply more broadly, including to instant payment systems such as FedNow and Real Time Payments (RTP).
• INTERNATIONAL ACH TRANSACTIONS section – This section is new.
Important information about your consent - As a reminder, if you consented (opted-in) to our authorizing and paying overdrafts on your ATM and one-time debit card transactions, you have the right to revoke such consent at any time by contacting us through any reasonable means.
